Privacy Policy

Introduction

Look, we get it - nobody really enjoys reading through legal docs. But here at BlazeWyrm Realm Architecture, we're pretty serious about your privacy. This policy breaks down what info we collect, why we need it, and how we keep it safe. We've been designing spaces in Toronto since day one with transparency in mind, and that extends to how we handle your data too.

By using our website or reaching out to us for architectural services, you're agreeing to the terms we've laid out here. If something doesn't sit right with you, give us a shout and we'll talk through it.

What Information We Collect

When you're browsing our site or working with us on a project, here's the kind of stuff we might collect:

• Contact Details: Your name, email, phone number, mailing address - basically the info you share when you fill out our contact forms or send us project inquiries.
• Project Information: Property details, design preferences, budget ranges, timeline expectations. This helps us understand what you're after and how we can best serve your architectural needs.
• Technical Data: IP addresses, browser types, device info, and how you navigate through our site. Standard web analytics stuff that helps us improve the user experience.
• Communication Records: Emails, phone calls, meeting notes. We keep track of our conversations so we're always on the same page throughout your project.
• Payment Information: Billing addresses and payment details when you're engaging our services, though we don't store full credit card numbers - that goes through secure payment processors.

How We Use Your Information

We're not in the business of selling your data or spamming you with nonsense. Here's what we actually do with your info:

• Respond to your inquiries and provide quotes for our architectural services
• Manage ongoing projects from initial consultation through to completion
• Send project updates, important notices, and relevant architectural insights you might find useful
• Improve our website functionality and user experience based on how people interact with it
• Comply with legal obligations and professional standards set by architectural governing bodies in Canada
• Protect against fraud and maintain the security of our systems
• Showcase completed work in our portfolio (with your permission, of course)

Information Sharing & Disclosure

We're not gonna hand your details out to just anyone. But there are a few situations where we might need to share info:

• Project Collaborators: Engineers, contractors, consultants, and other professionals we work with on your project. They only get what they need to do their job.
• Service Providers: Companies that help us run our business - think email platforms, cloud storage, accounting software. They're bound by confidentiality agreements.
• Legal Requirements: If we're legally obligated to disclose information to government authorities or in response to valid legal processes.
• Business Transfers: In the unlikely event we sell or merge the business, your info would be part of that transfer (but still protected under this policy).

We'll never sell your personal information to third-party marketers. That's just not how we roll.

Data Security

We've implemented industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our systems use encryption, secure servers, and regular security audits. That said, no method of transmission over the internet is 100% secure, so while we do everything we can to protect your data, we can't guarantee absolute security.

If we detect any breach that affects your personal information, we'll notify you and the relevant authorities as required by Canadian privacy laws.

Cookies & Tracking Technologies

Yeah, we use cookies - not the delicious kind, unfortunately. These small data files help us understand how visitors use our site and improve your browsing experience. Here's what's happening:

• Essential Cookies: Required for the site to function properly. Can't really turn these off.
• Analytics Cookies: Help us understand traffic patterns and which content resonates with visitors.
• Preference Cookies: Remember your settings and preferences for future visits.

Most browsers let you control cookies through their settings. Just know that blocking certain cookies might affect how well the site works for you.

Your Rights & Choices

Under Canadian privacy legislation (PIPEDA), you've got rights when it comes to your personal information:

• Access: You can request to see what personal data we hold about you.
• Correction: If something's wrong or outdated, let us know and we'll fix it.
• Deletion: You can ask us to delete your information (though we might need to keep some records for legal or contractual reasons).
• Opt-Out: Unsubscribe from marketing emails anytime - there's an unsubscribe link in every message we send.
• Data Portability: Request a copy of your data in a commonly used format.

To exercise any of these rights, just email us at info@blazewyrmrealm.info or give us a call at (416) 555-0847. We'll respond within 30 days.

Data Retention

We keep your personal information only as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. For active projects, that means throughout the design and construction process and for several years after completion (architectural records have specific retention requirements in Canada). For general inquiries that don't turn into projects, we typically retain information for about two years unless you ask us to delete it sooner.

Third-Party Links

Our website might include links to external sites - maybe manufacturer websites, sustainability resources, or project collaborators. Once you click through to another site, this privacy policy no longer applies. We don't control those sites and can't be responsible for their privacy practices, so it's worth checking out their policies before sharing any personal info.

Children's Privacy

Our services are directed at adults making decisions about architectural projects. We don't knowingly collect personal information from anyone under 18. If you're a parent or guardian and think your child has provided us with personal information, please contact us and we'll delete it promptly.

International Data Transfers

We're based in Toronto and primarily serve clients in Canada. However, some of our service providers might be located outside Canada. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy laws. If you're accessing our site from outside Canada, please be aware that your information may be transferred to and processed in Canada.

Changes to This Policy

We might update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll post the updated policy on this page and update the "Last Updated" date at the top. For major changes that substantially affect your rights, we'll notify you more directly - probably via email if we have your contact info. We encourage you to review this policy periodically to stay informed about how we're protecting your information.

Questions or Concerns?

If you've got questions about this privacy policy or how we handle your personal information, we're here to talk. Seriously, we'd rather answer your questions than have you worry about it.